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PRIVACY POLICY

Information We Collect

We collect the following types of information to provide our services:

  • Personal Information: Name, email address, phone number, shipping address, and payment details when you sign up for our services.

  • Program Data: Information related to your use of our neurofeedback programs, including session data, progress tracking, and feedback.

  • Technical Information: Device type, IP address, and usage statistics for troubleshooting and improving our services.

All information is collected with your consent and used solely for delivering and enhancing our services.

How We Use Your Information

Your information is used for the following purposes:

  • To process payments and manage your subscription.

  • To ship equipment and provide program setup instructions.

  • To personalize your program and track your progress.

  • To communicate with you, including updates from your Client Success Manager and responses to your inquiries.

  • To maintain the security and functionality of our website and services.

We do not sell or share your information with third parties, except as required for essential service providers, such as payment processors or shipping partners.

Your Privacy Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we have on file.

  • Update Your Information: Correct inaccuracies in your personal details.

  • Request Deletion: Ask us to delete your data, subject to any legal retention requirements.

  • Opt-Out of Communications: Unsubscribe from marketing emails at any time.

To exercise these rights or for any privacy-related questions, contact us at info@brightest-life.com.

We take all necessary precautions to protect your data and ensure compliance with applicable privacy laws. For more information, please contact us directly.

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